Incidents reported on status page for MHA Common Services https://status.mhacs.emq2.io/ en https://status.mhacs.emq2.io/incident/804296 Wed, 14 Jan 2026 11:48:42 -0000 https://status.mhacs.emq2.io/incident/804296#9798a5b8067662cde6d42820ded4b8779c05e3aacaec2aea0cd62d12a0c9e4cf MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/770685 Thu, 20 Nov 2025 04:48:00 -0000 https://status.mhacs.emq2.io/incident/770685#21c1d59b52958e26e70e0f2db6f9cf5009a9abc27e878a818683a54822489b3a SingPass/CorpPass Gateway recovered. https://status.mhacs.emq2.io/incident/770685 Thu, 20 Nov 2025 04:40:53 -0000 https://status.mhacs.emq2.io/incident/770685#f819df5f0bf63d5b0b28bf078ba216e840f198aef1e6e7fa83e6270482964c6f SingPass/CorpPass Gateway is degraded. https://status.mhacs.emq2.io/incident/770685 Thu, 20 Nov 2025 04:14:51 -0000 https://status.mhacs.emq2.io/incident/770685#184046f542ea2c97c3fa89630e2c83d1b664077405398b1733fcf18f45398c6c Payment Gateway recovered. https://status.mhacs.emq2.io/incident/770685 Thu, 20 Nov 2025 04:09:30 -0000 https://status.mhacs.emq2.io/incident/770685#cb6c74f63604aec1d9a6418ca4c5dc058ae4e88922b6a1afde4d07b9c79809c3 Payment Gateway is degraded. https://status.mhacs.emq2.io/incident/769421 Tue, 18 Nov 2025 16:18:13 -0000 https://status.mhacs.emq2.io/incident/769421#0c5bf77765cc0fd7e484d33801c23863fb58ba369a9c97f88e0cfdd877ec969b MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/769421 Tue, 18 Nov 2025 16:01:50 -0000 https://status.mhacs.emq2.io/incident/769421#c7230b6d913ea7eabd36fa573a8cc182e942f36ee8cf3794f08360956f4d99de MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 15:25:00 -0000 https://status.mhacs.emq2.io/incident/749192#df2ba2b71b063274b5a332e4eec5dc66b342eaeb2a4eed4bbea9dca3ccc48349 All UAT services seems to be stable and operating normally. Hence we will now close this incident https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 15:25:00 -0000 https://status.mhacs.emq2.io/incident/749192#df2ba2b71b063274b5a332e4eec5dc66b342eaeb2a4eed4bbea9dca3ccc48349 All UAT services seems to be stable and operating normally. Hence we will now close this incident https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 15:25:00 -0000 https://status.mhacs.emq2.io/incident/749192#df2ba2b71b063274b5a332e4eec5dc66b342eaeb2a4eed4bbea9dca3ccc48349 All UAT services seems to be stable and operating normally. Hence we will now close this incident https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 14:52:00 -0000 https://status.mhacs.emq2.io/incident/749192#c264f55b12074cec0f84ef1d11b26f0060b1a0f7c08a6ef699ebb76623efebda We are seeing signs of recovery for all UAT services. We will monitor for another 30 minutes before we close this incident https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 14:52:00 -0000 https://status.mhacs.emq2.io/incident/749192#c264f55b12074cec0f84ef1d11b26f0060b1a0f7c08a6ef699ebb76623efebda We are seeing signs of recovery for all UAT services. We will monitor for another 30 minutes before we close this incident https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 14:52:00 -0000 https://status.mhacs.emq2.io/incident/749192#c264f55b12074cec0f84ef1d11b26f0060b1a0f7c08a6ef699ebb76623efebda We are seeing signs of recovery for all UAT services. We will monitor for another 30 minutes before we close this incident https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 11:16:00 -0000 https://status.mhacs.emq2.io/incident/749192#86b35a93e9e0313f205ccc845eda3dad3174ad4bf06b4283f552af13b6a9ed5b We are currently investigating this intermittent connectivity issue with our upstream partners and will update here when we have more information or when this has been resolved https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 11:16:00 -0000 https://status.mhacs.emq2.io/incident/749192#86b35a93e9e0313f205ccc845eda3dad3174ad4bf06b4283f552af13b6a9ed5b We are currently investigating this intermittent connectivity issue with our upstream partners and will update here when we have more information or when this has been resolved https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 11:16:00 -0000 https://status.mhacs.emq2.io/incident/749192#86b35a93e9e0313f205ccc845eda3dad3174ad4bf06b4283f552af13b6a9ed5b We are currently investigating this intermittent connectivity issue with our upstream partners and will update here when we have more information or when this has been resolved https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 11:01:50 -0000 https://status.mhacs.emq2.io/incident/749192#a4c6cc19f591a00762452e1b0c3ff91bf9cf602d863bdebffbab6cc41bf34e91 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 11:01:07 -0000 https://status.mhacs.emq2.io/incident/749192#b2fbf1132c6dfedcd45e5df10d2843e3e4c001456e200349e2adc14d898e6609 Payment Gateway is degraded. https://status.mhacs.emq2.io/incident/749192 Wed, 22 Oct 2025 10:57:09 -0000 https://status.mhacs.emq2.io/incident/749192#94cf5a3721e435eb9cef06d9d167e6edebbe3af913da4506d61d1a13ac21ce60 SingPass/CorpPass Gateway is degraded. https://status.mhacs.emq2.io/incident/741850 Sat, 11 Oct 2025 21:10:21 -0000 https://status.mhacs.emq2.io/incident/741850#64d18e4ea644ed5b0d789896500096a1cbd11fbfc11ccd120bef0b7ffd47fa64 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/741850 Sat, 11 Oct 2025 20:54:25 -0000 https://status.mhacs.emq2.io/incident/741850#adc243f451b8647fe79ec1103e83f4f8fbcd4a13890a0220cf0c54b2b50e2ac6 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/739082 Wed, 08 Oct 2025 16:00:00 -0000 https://status.mhacs.emq2.io/incident/739082#730b0637953d068f34b2dfe562587000dd9453e0525d7f863f90eb52fbad6fde Maintenance completed https://status.mhacs.emq2.io/incident/739082 Wed, 08 Oct 2025 16:00:00 -0000 https://status.mhacs.emq2.io/incident/739082#730b0637953d068f34b2dfe562587000dd9453e0525d7f863f90eb52fbad6fde Maintenance completed https://status.mhacs.emq2.io/incident/739082 Wed, 08 Oct 2025 11:00:00 -0000 https://status.mhacs.emq2.io/incident/739082#fe30d085ac474a39ee13236bb4599acd023a4f08e4998b704b220aef217ca1ed MHACS SPCP & Payment Gateway will be upgrading the version of the libraries and making bug fixes. During this period, no downtime is expected, and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/739082 Wed, 08 Oct 2025 11:00:00 -0000 https://status.mhacs.emq2.io/incident/739082#fe30d085ac474a39ee13236bb4599acd023a4f08e4998b704b220aef217ca1ed MHACS SPCP & Payment Gateway will be upgrading the version of the libraries and making bug fixes. During this period, no downtime is expected, and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/738620 Mon, 06 Oct 2025 17:50:58 -0000 https://status.mhacs.emq2.io/incident/738620#54de2ddee206af2a7617b7cade02be6d1677f1a885e88fc3fab8067f9e2b4280 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/738620 Mon, 06 Oct 2025 17:15:25 -0000 https://status.mhacs.emq2.io/incident/738620#945b70857b23e51adf223c94a5f5ece13d686d8b21b98530105af1e6237590d5 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/733856 Sun, 28 Sep 2025 16:39:41 -0000 https://status.mhacs.emq2.io/incident/733856#e337f728f77138db4a938f6d60d65e1faddf483e2dd107f326291868fe24fa0e MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/733856 Sun, 28 Sep 2025 15:43:50 -0000 https://status.mhacs.emq2.io/incident/733856#716305897c2f819fee6bd822c8bf5ea59c0d8aa88bd49c5b2ad8c192b49db711 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/731335 Wed, 24 Sep 2025 16:26:09 -0000 https://status.mhacs.emq2.io/incident/731335#d0a1edf30b7b2b475fdb6f462d79e855a43d6643519f3cc6f0d63b8cbed5b539 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/731335 Wed, 24 Sep 2025 16:10:05 -0000 https://status.mhacs.emq2.io/incident/731335#ceeb682146bd053ef9f88dfdf73595c521d34cb7eb40b3c95a59bb06b5872342 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/726141 Wed, 17 Sep 2025 19:55:48 -0000 https://status.mhacs.emq2.io/incident/726141#74887e076774a46e7634f7a78da6e14d851cef3755b8eb6024a463ea2ac78b27 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/726141 Wed, 17 Sep 2025 19:50:54 -0000 https://status.mhacs.emq2.io/incident/726141#b82bcdea0c2d5766a98b2033df4a1b31c1407fd59761198397d96da9104f2d0a MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/739085 Wed, 17 Sep 2025 12:00:59 -0000 https://status.mhacs.emq2.io/incident/739085#c82b19f96499484f3411dd6958bb0024f376662e6d6f121073c4f58b507e848e Maintenance completed https://status.mhacs.emq2.io/incident/739085 Wed, 17 Sep 2025 12:00:59 -0000 https://status.mhacs.emq2.io/incident/739085#c82b19f96499484f3411dd6958bb0024f376662e6d6f121073c4f58b507e848e Maintenance completed https://status.mhacs.emq2.io/incident/739085 Wed, 17 Sep 2025 10:00:59 -0000 https://status.mhacs.emq2.io/incident/739085#91c207be125ef80b6fdc2ee25956c9fbdd0d3d0280ccc90c144bf995e79d4821 ATFM will be conducting EKS Upgrades https://status.mhacs.emq2.io/incident/739085 Wed, 17 Sep 2025 10:00:59 -0000 https://status.mhacs.emq2.io/incident/739085#91c207be125ef80b6fdc2ee25956c9fbdd0d3d0280ccc90c144bf995e79d4821 ATFM will be conducting EKS Upgrades https://status.mhacs.emq2.io/incident/739084 Wed, 17 Sep 2025 07:00:29 -0000 https://status.mhacs.emq2.io/incident/739084#47af2d5275e389120785054bba8f5fde63ed8d68b7c84de6af475ab4f9ca5038 Maintenance completed https://status.mhacs.emq2.io/incident/739084 Wed, 17 Sep 2025 07:00:29 -0000 https://status.mhacs.emq2.io/incident/739084#d26e509b09097fa0fef001deb27bd4dc1d1bc769d5388c303b513a8c87d48ed4 MHACS SPCP & Payment Gateway will be upgrading the version of the libraries and making bug fixes. During this period, no downtime is expected, and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/739084 Wed, 17 Sep 2025 07:00:29 -0000 https://status.mhacs.emq2.io/incident/739084#47af2d5275e389120785054bba8f5fde63ed8d68b7c84de6af475ab4f9ca5038 Maintenance completed https://status.mhacs.emq2.io/incident/739084 Wed, 17 Sep 2025 07:00:29 -0000 https://status.mhacs.emq2.io/incident/739084#d26e509b09097fa0fef001deb27bd4dc1d1bc769d5388c303b513a8c87d48ed4 MHACS SPCP & Payment Gateway will be upgrading the version of the libraries and making bug fixes. During this period, no downtime is expected, and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/721861 Wed, 10 Sep 2025 13:13:45 -0000 https://status.mhacs.emq2.io/incident/721861#32cfa08e54b9dfd236d62ee9f36e551a4a6d55f47412dfc3ab0b33bf663b6ce8 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/721861 Wed, 10 Sep 2025 12:57:31 -0000 https://status.mhacs.emq2.io/incident/721861#c1100243747e670bf8a55d6b78eeca4c2c841588db31f1e0b8fac89724c27ae0 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/720482 Mon, 08 Sep 2025 15:11:30 -0000 https://status.mhacs.emq2.io/incident/720482#297adea3b1ab3b743de3a1bd59bc05b479636fd07da4ae7d718bf002d18b78f9 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/720482 Mon, 08 Sep 2025 14:22:40 -0000 https://status.mhacs.emq2.io/incident/720482#68ea96dc46722b3a559f558827dc88fadbb8d4bb96e8a4e18ec7d04d8cc12301 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 15:15:00 -0000 https://status.mhacs.emq2.io/incident/718028#228b7c37588b843f075d6730fc43504b7c2ee0f2c77d8d492f360811f0412dd8 Services has been recovered and is operational again. We are still investigating the root cause of the incident with our upstream partners and will provide more information when available. https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 15:15:00 -0000 https://status.mhacs.emq2.io/incident/718028#228b7c37588b843f075d6730fc43504b7c2ee0f2c77d8d492f360811f0412dd8 Services has been recovered and is operational again. We are still investigating the root cause of the incident with our upstream partners and will provide more information when available. https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 15:15:00 -0000 https://status.mhacs.emq2.io/incident/718028#228b7c37588b843f075d6730fc43504b7c2ee0f2c77d8d492f360811f0412dd8 Services has been recovered and is operational again. We are still investigating the root cause of the incident with our upstream partners and will provide more information when available. https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 11:18:00 -0000 https://status.mhacs.emq2.io/incident/718028#e6c858556addd557098945ac03c3ea6d0af5531326bc643436329af09b0cc286 We have identified a possible cause due to downtime from upstream services and are continuing to investigate the issue https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 11:18:00 -0000 https://status.mhacs.emq2.io/incident/718028#e6c858556addd557098945ac03c3ea6d0af5531326bc643436329af09b0cc286 We have identified a possible cause due to downtime from upstream services and are continuing to investigate the issue https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 11:18:00 -0000 https://status.mhacs.emq2.io/incident/718028#e6c858556addd557098945ac03c3ea6d0af5531326bc643436329af09b0cc286 We have identified a possible cause due to downtime from upstream services and are continuing to investigate the issue https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 11:04:42 -0000 https://status.mhacs.emq2.io/incident/718028#3844495845eac083d17b589705fa9cf3b75153c10be085bb3981b19bb37fa916 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 10:58:59 -0000 https://status.mhacs.emq2.io/incident/718028#31c3d24b9540a7f7b2900c18555323ea6507b4e56a2a38414540501d65991b7a Payment Gateway is degraded. https://status.mhacs.emq2.io/incident/718028 Thu, 04 Sep 2025 10:58:43 -0000 https://status.mhacs.emq2.io/incident/718028#137051f188b1cb2de51127337d19e4a58127d72a03a9c5dff0efdc9a749bc849 SingPass/CorpPass Gateway is degraded. https://status.mhacs.emq2.io/incident/703050 Fri, 08 Aug 2025 19:34:18 -0000 https://status.mhacs.emq2.io/incident/703050#d0793264fcab3a0a578378e883385d3dfa217b17f988fccfaedea6eb3e3f00b2 MyInfo v5 Flow (UAT) recovered. https://status.mhacs.emq2.io/incident/703050 Fri, 08 Aug 2025 19:28:38 -0000 https://status.mhacs.emq2.io/incident/703050#0f53f5712e89c974c2822c6099b6e783e530dd01bfc97a0e788b4ac218941340 MyInfo v5 Flow (UAT) is degraded. https://status.mhacs.emq2.io/incident/621713 Wed, 30 Jul 2025 10:30:23 -0000 https://status.mhacs.emq2.io/incident/621713#e7803893c0a174ee3b5d0ab532c0b5a1b618e15437d9166895b9d88cb585150a Maintenance completed https://status.mhacs.emq2.io/incident/621713 Wed, 30 Jul 2025 10:30:23 -0000 https://status.mhacs.emq2.io/incident/621713#e7803893c0a174ee3b5d0ab532c0b5a1b618e15437d9166895b9d88cb585150a Maintenance completed https://status.mhacs.emq2.io/incident/621713 Wed, 30 Jul 2025 10:00:23 -0000 https://status.mhacs.emq2.io/incident/621713#f15e381cfd85804aaab2239e0cccd6d8db1ed5d85e677b41d55eef8cc2e43855 We will be refreshing our Production HTTPS certificates for our services at this time period. During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/621713 Wed, 30 Jul 2025 10:00:23 -0000 https://status.mhacs.emq2.io/incident/621713#f15e381cfd85804aaab2239e0cccd6d8db1ed5d85e677b41d55eef8cc2e43855 We will be refreshing our Production HTTPS certificates for our services at this time period. During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/619100 Thu, 24 Jul 2025 10:41:18 -0000 https://status.mhacs.emq2.io/incident/619100#dd869715ffd650bc2e1fcec8718670ff16f457ba18ca968e258ac8a4c3076685 Maintenance completed https://status.mhacs.emq2.io/incident/619100 Thu, 24 Jul 2025 10:41:18 -0000 https://status.mhacs.emq2.io/incident/619100#dd869715ffd650bc2e1fcec8718670ff16f457ba18ca968e258ac8a4c3076685 Maintenance completed https://status.mhacs.emq2.io/incident/619100 Thu, 24 Jul 2025 10:00:00 -0000 https://status.mhacs.emq2.io/incident/619100#61997143d6fc5e3f50c652963af88fbd9967058dcbaa762f7c59189504921d0d ATFM will be including an EKS Migration add-on from customer-managed to AWS-managed on Production. No/minimal downtime is expected for this upgrade. https://status.mhacs.emq2.io/incident/619100 Thu, 24 Jul 2025 10:00:00 -0000 https://status.mhacs.emq2.io/incident/619100#61997143d6fc5e3f50c652963af88fbd9967058dcbaa762f7c59189504921d0d ATFM will be including an EKS Migration add-on from customer-managed to AWS-managed on Production. No/minimal downtime is expected for this upgrade. https://status.mhacs.emq2.io/incident/619100 Thu, 24 Jul 2025 10:00:00 -0000 https://status.mhacs.emq2.io/incident/619100#61997143d6fc5e3f50c652963af88fbd9967058dcbaa762f7c59189504921d0d ATFM will be including an EKS Migration add-on from customer-managed to AWS-managed on Production. No/minimal downtime is expected for this upgrade. https://status.mhacs.emq2.io/incident/619100 Thu, 24 Jul 2025 10:00:00 -0000 https://status.mhacs.emq2.io/incident/619100#61997143d6fc5e3f50c652963af88fbd9967058dcbaa762f7c59189504921d0d ATFM will be including an EKS Migration add-on from customer-managed to AWS-managed on Production. No/minimal downtime is expected for this upgrade. https://status.mhacs.emq2.io/incident/623113 Mon, 21 Jul 2025 10:08:59 -0000 https://status.mhacs.emq2.io/incident/623113#45672b069125ba837d45f5465b39f052e020171af5a86fb190a7f7b2471a558e MyInfo v5 Flow recovered. https://status.mhacs.emq2.io/incident/623113 Mon, 21 Jul 2025 09:53:12 -0000 https://status.mhacs.emq2.io/incident/623113#2dc7a90291048290072be843b1bae27d3169e8b95aefc93110e1d5d326072743 MyInfo v5 Flow went down. https://status.mhacs.emq2.io/incident/621712 Mon, 21 Jul 2025 08:16:00 -0000 https://status.mhacs.emq2.io/incident/621712#1452e7edb0a506965a9854751e1af5f1e8fd944914479ee24ef60a610af7ea94 Maintenance completed https://status.mhacs.emq2.io/incident/621712 Mon, 21 Jul 2025 08:16:00 -0000 https://status.mhacs.emq2.io/incident/621712#1452e7edb0a506965a9854751e1af5f1e8fd944914479ee24ef60a610af7ea94 Maintenance completed https://status.mhacs.emq2.io/incident/621712 Mon, 21 Jul 2025 07:30:00 -0000 https://status.mhacs.emq2.io/incident/621712#2b9ace1245a2f0dfa98b8eccc4761a0c950919e2bcdcd8c348943349fce343f5 We will be refreshing our UAT HTTPS certificates for our services at this time period. During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/621712 Mon, 21 Jul 2025 07:30:00 -0000 https://status.mhacs.emq2.io/incident/621712#2b9ace1245a2f0dfa98b8eccc4761a0c950919e2bcdcd8c348943349fce343f5 We will be refreshing our UAT HTTPS certificates for our services at this time period. During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/621712 Mon, 21 Jul 2025 07:30:00 -0000 https://status.mhacs.emq2.io/incident/621712#2b9ace1245a2f0dfa98b8eccc4761a0c950919e2bcdcd8c348943349fce343f5 We will be refreshing our UAT HTTPS certificates for our services at this time period. During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/621712 Mon, 21 Jul 2025 07:30:00 -0000 https://status.mhacs.emq2.io/incident/621712#2b9ace1245a2f0dfa98b8eccc4761a0c950919e2bcdcd8c348943349fce343f5 We will be refreshing our UAT HTTPS certificates for our services at this time period. During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/623113 Mon, 21 Jul 2025 06:56:05 -0000 https://status.mhacs.emq2.io/incident/623113#a795e8fe7928792c0db97c60ec0f91fee57dfc356ec3b80c89f77de47afddb76 Payment Gateway recovered. https://status.mhacs.emq2.io/incident/623113 Mon, 21 Jul 2025 06:54:45 -0000 https://status.mhacs.emq2.io/incident/623113#3c4f49ab1e08aa3f26c220a036d4f9c6ac104a0e1f4c4318feb358ece9467ecb Payment Gateway is degraded. https://status.mhacs.emq2.io/incident/623060 Mon, 21 Jul 2025 04:29:01 -0000 https://status.mhacs.emq2.io/incident/623060#7ec1334315d0818f66880e6b81c7fd587496c0345a6225ed76bbe89cd940201a Payment Gateway recovered. https://status.mhacs.emq2.io/incident/623060 Mon, 21 Jul 2025 04:28:00 -0000 https://status.mhacs.emq2.io/incident/623060#91f719f9bfd8bd96fc3fbfdec6e43fa58c61f6c6a5d16afcee92741691060d10 SingPass/CorpPass Gateway recovered. https://status.mhacs.emq2.io/incident/623060 Mon, 21 Jul 2025 04:28:00 -0000 https://status.mhacs.emq2.io/incident/623060#91f719f9bfd8bd96fc3fbfdec6e43fa58c61f6c6a5d16afcee92741691060d10 SingPass/CorpPass Gateway recovered. https://status.mhacs.emq2.io/incident/623060 Mon, 21 Jul 2025 04:23:00 -0000 https://status.mhacs.emq2.io/incident/623060#93ca255d16c399a36fff054a01536797b349bd7dc8faa89e82ea3863041597d0 MyInfo v5 Flow went down. https://status.mhacs.emq2.io/incident/623060 Mon, 21 Jul 2025 04:01:00 -0000 https://status.mhacs.emq2.io/incident/623060#7e8846d161a963b8451f60d2a93f5599a10e83218bd230f4982e26d74881efe1 UAT is currently unavailable due to an infrastructure configuration change. We are currently working with the Infra team to restore the service and will update in a while https://status.mhacs.emq2.io/incident/623060 Mon, 21 Jul 2025 04:01:00 -0000 https://status.mhacs.emq2.io/incident/623060#7e8846d161a963b8451f60d2a93f5599a10e83218bd230f4982e26d74881efe1 UAT is currently unavailable due to an infrastructure configuration change. We are currently working with the Infra team to restore the service and will update in a while https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:31:00 -0000 https://status.mhacs.emq2.io/incident/621707#d42fce13300645c16a8af2f2985efb2d4d4058e03b265a3374a4602c814f6620 We have confirmed that the services are now fully recovered and will hence stand down for this incident. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:31:00 -0000 https://status.mhacs.emq2.io/incident/621707#d42fce13300645c16a8af2f2985efb2d4d4058e03b265a3374a4602c814f6620 We have confirmed that the services are now fully recovered and will hence stand down for this incident. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:31:00 -0000 https://status.mhacs.emq2.io/incident/621707#d42fce13300645c16a8af2f2985efb2d4d4058e03b265a3374a4602c814f6620 We have confirmed that the services are now fully recovered and will hence stand down for this incident. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:31:00 -0000 https://status.mhacs.emq2.io/incident/621707#d42fce13300645c16a8af2f2985efb2d4d4058e03b265a3374a4602c814f6620 We have confirmed that the services are now fully recovered and will hence stand down for this incident. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:09:00 -0000 https://status.mhacs.emq2.io/incident/621707#7709c6e57aa0e216892451dd0ab5f955dc32103583755091310db265eb30e0ea Services are recovering currently and we are actively monitoring the recovery process for a while before standing down https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:09:00 -0000 https://status.mhacs.emq2.io/incident/621707#7709c6e57aa0e216892451dd0ab5f955dc32103583755091310db265eb30e0ea Services are recovering currently and we are actively monitoring the recovery process for a while before standing down https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:09:00 -0000 https://status.mhacs.emq2.io/incident/621707#7709c6e57aa0e216892451dd0ab5f955dc32103583755091310db265eb30e0ea Services are recovering currently and we are actively monitoring the recovery process for a while before standing down https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 03:09:00 -0000 https://status.mhacs.emq2.io/incident/621707#7709c6e57aa0e216892451dd0ab5f955dc32103583755091310db265eb30e0ea Services are recovering currently and we are actively monitoring the recovery process for a while before standing down https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:56:00 -0000 https://status.mhacs.emq2.io/incident/621707#deb2a1174a48bfb5c35715db918611edf811e2f650c2dab8a92328e8b519545b We have isolated the cause to our CDN layer and are currently working with our CDN partner to investigate and resolve the issue https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:56:00 -0000 https://status.mhacs.emq2.io/incident/621707#deb2a1174a48bfb5c35715db918611edf811e2f650c2dab8a92328e8b519545b We have isolated the cause to our CDN layer and are currently working with our CDN partner to investigate and resolve the issue https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:56:00 -0000 https://status.mhacs.emq2.io/incident/621707#deb2a1174a48bfb5c35715db918611edf811e2f650c2dab8a92328e8b519545b We have isolated the cause to our CDN layer and are currently working with our CDN partner to investigate and resolve the issue https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:56:00 -0000 https://status.mhacs.emq2.io/incident/621707#deb2a1174a48bfb5c35715db918611edf811e2f650c2dab8a92328e8b519545b We have isolated the cause to our CDN layer and are currently working with our CDN partner to investigate and resolve the issue https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:49:00 -0000 https://status.mhacs.emq2.io/incident/621707#f0631a4c606edb537d302778cce33f0e4b7a1e3250fa90944cc24b6d330506b7 We have established that certain IPs from CloudFlare are still able to access the sites, hence the system itself is still running and it is due to an external issue that we are still investigating about. We will share an update when we are able to. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:49:00 -0000 https://status.mhacs.emq2.io/incident/621707#f0631a4c606edb537d302778cce33f0e4b7a1e3250fa90944cc24b6d330506b7 We have established that certain IPs from CloudFlare are still able to access the sites, hence the system itself is still running and it is due to an external issue that we are still investigating about. We will share an update when we are able to. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:49:00 -0000 https://status.mhacs.emq2.io/incident/621707#f0631a4c606edb537d302778cce33f0e4b7a1e3250fa90944cc24b6d330506b7 We have established that certain IPs from CloudFlare are still able to access the sites, hence the system itself is still running and it is due to an external issue that we are still investigating about. We will share an update when we are able to. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:49:00 -0000 https://status.mhacs.emq2.io/incident/621707#f0631a4c606edb537d302778cce33f0e4b7a1e3250fa90944cc24b6d330506b7 We have established that certain IPs from CloudFlare are still able to access the sites, hence the system itself is still running and it is due to an external issue that we are still investigating about. We will share an update when we are able to. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:48:00 -0000 https://status.mhacs.emq2.io/incident/621707#8b28fa9f640b8950223ee4061c2761aa7aec50fd93faeefb1dce558743461ecf We’re investigating an issue with our services that are impacting our users. We’ll share another update shortly. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:48:00 -0000 https://status.mhacs.emq2.io/incident/621707#8b28fa9f640b8950223ee4061c2761aa7aec50fd93faeefb1dce558743461ecf We’re investigating an issue with our services that are impacting our users. We’ll share another update shortly. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:48:00 -0000 https://status.mhacs.emq2.io/incident/621707#8b28fa9f640b8950223ee4061c2761aa7aec50fd93faeefb1dce558743461ecf We’re investigating an issue with our services that are impacting our users. We’ll share another update shortly. https://status.mhacs.emq2.io/incident/621707 Fri, 18 Jul 2025 02:48:00 -0000 https://status.mhacs.emq2.io/incident/621707#8b28fa9f640b8950223ee4061c2761aa7aec50fd93faeefb1dce558743461ecf We’re investigating an issue with our services that are impacting our users. We’ll share another update shortly. https://status.mhacs.emq2.io/incident/616888 Thu, 10 Jul 2025 14:52:00 -0000 https://status.mhacs.emq2.io/incident/616888#927eb77bb6a9794dc86f8ef84fb1800ca43a8c2179fe7f4ddd013e76507ce63a Maintenance completed https://status.mhacs.emq2.io/incident/616888 Thu, 10 Jul 2025 12:00:00 -0000 https://status.mhacs.emq2.io/incident/616888#25277977c23ee9200e554efe1237f3db051646852597581ea7d36366d701bf01 MHACS SPCP Gateway will be adding MyInfo v5 (SingPass Userinfo) support in preparation for the decommissioning of MyInfo v3 in September 2026 During this period, no downtime is expected and there is no foreseeable impact to any eServices https://status.mhacs.emq2.io/incident/616888 Thu, 10 Jul 2025 12:00:00 -0000 https://status.mhacs.emq2.io/incident/616888#25277977c23ee9200e554efe1237f3db051646852597581ea7d36366d701bf01 MHACS SPCP Gateway will be adding MyInfo v5 (SingPass Userinfo) support in preparation for the decommissioning of MyInfo v3 in September 2026 During this period, no downtime is expected and there is no foreseeable impact to any eServices